Smart Home Security

Privacy Policy

This privacy policy will help you understand how Smart Home Alarm uses and protects the data you provide to us when you visit and use www.realhomesecurityllc.com We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

When you visit the website, we may collect the following data:

• Your IP address.

• Your contact information, phone number and email address.

• Other information such as interests and preferences.

• Data profile regarding your online behavior on our website.

Why We Collect Your Data We are collecting your data for several reasons:

• To better understand your needs.

• To improve our services and products.

• To send you promotional emails containing the information we think you will find interesting.

• To contact you to fill out surveys and participate in other types of market research.

• To customize our website according to your online behavior and personal preferences.

How we use your information:

We use this information to provide, maintain, and improve our services, process transactions, communicate with you, and comply with legal obligations under our Privacy Policy. By providing your mobile number and opting in, and by continuing to use our service, you consent to the collection and use of your information described in this Privacy Policy.

Safeguarding and Securing the Data

Smart Home Alarm is committed to securing your data and keeping it confidential. Smart Home Alarm has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Sharing of Information

No marketing sharing: We do not sell, rent, or share your personal data or mobile information with any third parties/affiliates for marketing/promotional or any other purposes.
Your rights about your information: You have the right to access, correct, or delete your personal information at any time, and we are committed to handling your data in a secure and transparent manner.
Legal Requirements: We may disclose your information only if required by law, regulation, or legal process.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or mobile networks is 100% secure.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).
The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links [name] is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the “Last Updated” date at the top of this policy. In the event of significant changes, we will provide a more prominent notice, such as sending an email notification or displaying a notice on our website.

By providing your phone number and opting in, and by continuing to use our services after these changes, you agree to the revised Privacy Policy. We encourage you to periodically review this policy for the latest information on our privacy practices.

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you. Smart Home Alarm LLC will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy

Brand Name: Real Home Security LLC

Program Name: Real Home Security LLC Notifications

Information We Collect

When you opt in to receive Real Home Security LLC Notifications text messages, Real Home Security LLC may collect the following information:

Information we collect: Real Home Security LLC collects personal information from you when you interact with our services, including when you sign up, or communicate with us via text messages. The types of information we collect may include your name, contact details, payment information, and any other information you voluntarily provide.
How we use your information: We use this information to provide, maintain, and improve our services, process transactions, communicate with you, and comply with legal obligations and our Terms of Service.
By providing your mobile number and opting in, and by continuing to use our service, you consent to the collection and use of your information as described in this Privacy Policy.

Sharing of Information

No marketing sharing: We do not sell, rent, or share your personal data or mobile information with any third parties/affiliates for marketing/promotional or any other purposes.
Your rights about your information: You have the right to access, correct, or delete your personal information at any time, and we are committed to handling your data in a secure and transparent manner.
Legal Requirements: We may disclose your information only if required by law, regulation, or legal process.

Opt-In, Opt-Out and Support

Opt-In: We will only send you SMS text messages after you have provided explicit opt-in consent, either through an online form, verbal agreement, or other documented method.
Opt-Out: If you no longer wish to receive text messages from us, you can opt out at any time by replying with the word ‘STOP’ or ‘UNSUBSCRIBE’ to the number from which you received the message, by emailing us to admin@realhomesecurityllc.com, or by calling (888) 414-0760. Upon receiving your request, we will promptly remove you from our messaging list, and you will no longer receive further text communications from us.
Support: For assistance, you may reply with the word “HELP” to any message, or email our support team to admin@realhomesecurityllc.com, or call us directly at (888) 414-0760.

Data Security

Changes to This Privacy Policy

Real Home Security LLC may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the “Last Updated” date at the top of this policy. In the event of significant changes we will provide prominent notice, such as sending an email notification or displaying a notice on our website.

Description: Our Real Home Security LLC Notifications messaging program enables you to receive informational and/or promotional messages from Real Home Security LLC to your mobile device. Message types may include, but are not limited to, alerts, reminders, updates, offers, and marketing communications.
Opt-In Requirement: You will only receive text messages after providing explicit consent via an online form, written agreement, or other documented method. By using Real Home Security LLC’s services, including signing up for text message communications, you expressly consent to collecting, using, and sharing your personal information as outlined in our Privacy Policy. You acknowledge that you have read, understood, and agree to these Terms of Service and Privacy Policy, including the terms related to data collection, communication, and security. You further consent to receive text messages from Real Home Security LLC, including transactional and promotional messages. You may opt out of receiving promotional messages at any time by following the opt-out instructions provided below. Your continued use of our services constitutes your ongoing consent to these terms.
Opt-Out: You may cancel/opt out of the SMS service at any time. Simply reply/text “DELETE”, “STOP” or “UNSUBSCRIBE” to any message, or by contacting us directly by email to admin@realhomesecurityllc.com, or by calling us at (888) 414-0760. After opting out, you will no longer receive SMS messages unless you re-enroll.
Rejoining/Re-enrolling: You may rejoin/re-enroll by signing up as you did initially, and we will resume sending SMS messages to you.

Message Frequency, Costs and Deliverability

Message Frequency: Message frequency varies based on your interactions and the nature of the service. We will send as many messages as necessary to reply to any questions and/or messages you may send to us, or we may send you up to 5 messages in any 7-day interval to initiate an offer, a conversation, or to offer program-related information.
Message and Data Rates: As always, message and data rates may apply for messages sent to you from us and to us from you, depending on your mobile carrier plan. You are responsible for any charges incurred. For questions about your text plan or data plan, contact your wireless provider.
Liability for Message Deliverability: Neither Real Home Security LLC, nor the carriers shall be held liable for any delayed or undelivered messages. By opting in to our SMS services, you acknowledge and agree that Real Home Security LLC will not be liable for any damage, losses, or injuries arising from or related to the use or failure to receive any text messages, including but not limited to, delays, non-delivery, or technical issues. Your use of our SMS services is at your own risk, and we provide our services on an ‘as-is’ basis without any warranties of any kind, express or implied.

Privacy and Customer Support

Privacy: For privacy-related inquiries, please refer to our Privacy Policy.
Support: If you experience issues with the messaging program, reply with the keyword “HELP” to any message, or email our support team to: admin@realhomesecurityllc.com, or by calling us at (888) 414-0760.

Liability and Disclaimers

Compliance: These Terms of Service meet the requirements of major U.S. mobile carriers, the CTIA Messaging Principles and Best Practices, and federal regulations such as the TCPA. Real Home Security LLC is committed to protecting the security of your personal information. We implement industry-standard security measures to safeguard your data against unauthorized access, use, or disclosure.
Liability: Real Home Security LLC will not be liable for any loss or damage arising from your failure to protect your account or personal information adequately. By using our services, you acknowledge and accept that no data transmission over the Internet or mobile networks can be guaranteed to be 100% secure, and therefore, you use our services at your own risk.
Disclaimers: It is also your responsibility to protect the confidentiality of your account information, and any passwords associated with your use of our services. You agree to notify Real Home Security LLC immediately of any unauthorized use of your account or any other security breach.